Technology Solutions Analyst




From £30,000 depending on skills and experience

Closing Date:

14/05/2024 05:00:00 PM


We are always on the lookout for brilliant, talented people who can help keep us at the forefront of setting new standards and are motivated by doing a truly great job.

Our Members (also known as our customers) are at the heart of everything we do. To ensure our Members experience quality service, we offer our teams development and training opportunities and we support individuals to get to where they want to be in their career.

About The Role:

Cornish Mutual has an exciting opportunity to join our in-house IT team as a Solutions Analyst!

Ideally this role will be based in our head office in Truro, however, remote or hybrid working options may be considered, with regular travel to Truro expected.

We are expanding our technology team so that we can enhance both our Member and colleague experience.  

A core component of our Technology landscape is the Microsoft 365 environment, and we are building additional capability to leverage 365 and the Power Platform tools within this, to implement new services and processes to our Members.  

The role holder will have effective communication and listening skills combined with a strong technical background in the Power Platform tools within 365. As a result, you will be able to work closely with business colleagues, along with our Change, IT and Data teams to identify innovative and creative technology solutions to reimagine business process and implement new requirements which enable our business strategy.  

As part of a multi-functional technology team, you will be working with first line support, infrastructure specialists, software developers and application support to drive our technology agenda. 

We have a philosophy of continuous learning and whilst you will be part of the technology team, it is vital that you understand how your business colleagues and our Members use our technology solutions.

This is a fantastic opportunity for a self-starting individual to join our business, in a role that can make a difference to our Member experience. 

Recent graduates and apprenticeships will be considered for this role, and we would also welcome applications from those with wider experience who have an interest. We are passionate about finding the right type of person for the job, and training will be provided to supplement the skills you already possess. 

Responsibilities Will Include:
  • Assisting in the identification of business issues, seeking innovative and creative solutions 
  • Creating and maintaining appropriate technology solutions and systems to meet business requirements 
  • Maintaining knowledge of the current Microsoft Technology stack, especially in the 365 and Power Platform areas 
  • Ensuring relevant data is available in line with business requirements 
  • Pro-actively building relationships across the business 
  • Managing and developing relationships with suppliers and external parties 


It’s you who makes the difference to our Members; we value all our employees and offer a number of benefits including:

  • A 35-hour week, supporting a work life balance
  • Private medical insurance, after a qualifying period
  • Generous holiday allowance – 24 days plus bank holidays, increasing to 28 days per year with length of service. All employees have the option to ‘buy’ an extra 5 days per year, after a qualifying period.
  • Learning and development opportunities
  • Income protection
  • Up to 25% discount on Cornish Mutual insurance products
  • A paid volunteering day each year to give back to our local communities
  • Exclusive discounts on everyday essentials, motoring, travel and experiences through our online benefits programme
  • Cycle to work scheme
  • Eye care contributions
  • Social events
  • Relaxed dress code and lovely riverside office location, close to Truro city centre


Founded by a group of farmers in 1903 to provide cost effective insurance to the community, Cornish Mutual is now one of the leading South West insurance providers. As a mutual, we are a Member-owned business, run for the benefit of our Members (customers) - we don’t have shareholders. Our success is down to our people and our Members – both are at the heart of everything we do.

As an employer we offer an enjoyable, open, honest, supportive and collaborative culture that empowers individuals to develop and go the extra mile to deliver the best outcomes.

Our growth plans are ambitious and we are looking for passionate people that can help us continue building relationships, supporting each other and that of our communities.

We take our data privacy responsibilities seriously. Full details of how we’ll handle and store your information can be found in our Candidate Privacy Notice or in print on request.

Please note, we reserve the right to close the vacancy early in light of a large response.