A Flock of Sheep In Field

Make a claim

Make a claim, or notify us about an incident.

If you need to start a new claim or report an event, our team is available to help during our regular opening hours: Monday to Friday 8:30am – 5:30pm. Call them on 01872 277151. 

If you are contacting us out of hours, you can request a call-back by completing the form below and an experienced claims advisor will contact you when we are open.


Emergency Contacts

We use trusted third-party providers to support our Members in emergency circumstances. If you are calling during an emergency, please call the relevant emergency contact from the list below. Please have your policy number ready before contacting the relevant service.


Home emergency

For all home emergencies including boiler failure, loss of power or gas and blocked drains, call ARAG on 01872 272157. 


Motor breakdown

If you have Motor breakdown on your motor policy, contact Call Assist Limited on 01872 272178. If you are outside the UK and hold European Breakdown, call 00 44 1872 272178.


Your Details

Further information on how we manage your data can be viewed in our Privacy Policy. Cornish Mutual Assurance Company Ltd pass information to the Claims and Underwriting Exchange register and the Motor Insurance Anti-Fraud and Theft Register run by the Motor Insurers' Bureau (MIB). The aim is to help us to check the information provided and to help prevent fraudulent claims. We will pass information relating to any incident to the appropriate registers. While dealing with your claim we may search the register(s).