Insurance Advisor


Truro & Cullompton


From £24,000 depending on skills and experience

Closing Date:

09/07/2024 09:00:00 AM


We are looking for someone who brings experience in the insurance sector. You will be passionate about delivering excellent customer service, has the ability to prioritise tasks and works well as part of a team. This role can bring growth opportunities for the right individual.

Our Insurance Advisors come from all backgrounds, agricultural or otherwise, and are united in providing a high level of service to our existing and future Members. We pride ourselves on excellent customer care and providing informative, considered responses. As part of our friendly team, you will be supported throughout your career with a comprehensive induction and an ongoing development plan. You will be actively encouraged to develop your skills and expertise. 

Please note, we have roles available in both our Truro and Willand (Cullompton) offices.

Working as part of a high-performing team who take pride in delivering great work, you'll be responsible for:

  • Providing a high quality service to all customers by telephone and email
  • Recognising and maximising all business development opportunities
  • Driving company performance to achieve strategic goals and objectives
Skills and Experience:
  • Insurance experience (Cert CII qualification preferred but not essential)
  • A confident decision maker
  • Adaptable and able to rise to new challenges
  • Ambitious and ready to study for professional qualifications
  • Excellent communication skills (written & verbal)
  • Great customer retention and rapport-building skills
  • Supportive of leadership with new projects and innovations
Additional Information:

It’s you who makes the difference to our Members; we value all our employees and offer a number of benefits including:

  • 35-hour week as standard, supporting a healthy work life balance 
  • Private medical insurance, death in service and income protection cover, after a qualifying period 
  • Generous holiday allowance – 24 days plus bank holidays, increasing to 28 days per year with length of service. All employees have the option to ‘buy’ an extra 5 days per year after a qualifying period. 
  • Enhanced family leave provision 
  • Learning and development opportunities  
  • Up to 25% discount on selected Cornish Mutual insurance products, after a qualifying period
  • Opportunities to get involved in shows, events and volunteering locally 
  • Exclusive discounts on everyday essentials, motoring, travel and experiences through our online benefits programme 
  • Cycle to work scheme 
  • Eye care contributions 
  • Social events 
  • Relaxed dress code  

Why work at Cornish Mutual: 

Founded by a group of farmers in 1903 to provide cost effective insurance to the community, Cornish Mutual is now one of the leading South West insurance providers. As a mutual, we are a Member-owned business, run for the benefit of our Members (customers) - we don’t have shareholders. Our success is down to our people and our Members – both are at the heart of everything we do.

As an employer we offer an enjoyable, open, honest, supportive and collaborative culture that empowers individuals to develop and go the extra mile to deliver the best outcomes.

Our growth plans are ambitious and we are looking for passionate people that can help us continue building relationships, supporting each other and that of our communities.

We take our data privacy responsibilities seriously. Full details of how we’ll handle and store your information can be found in our Candidate Privacy Notice or in print on request.

Please note, we reserve the right to close the vacancy early in light of a large response.