Field Support Advisor
Mid/North Devon
£24,500 to £30,000 depending on skills and experience
19/03/2025 09:00:00 AM
We are looking for someone based in mid-North Devon to assist our Field Insurance Advisors by providing an exceptional service to our Members and prospects.
As Field Support Advisor, you will provide assistance to our Field Team by reviewing and servicing Members’ and prospects’ insurance needs. You will have a knack for identifying not only new business opportunities, but also opportunities from within existing business. Able to talk to people from all walks of life, and adept in using your customer service skills and technical knowledge to offer a first-rate, tailored experience, you will be an ambassador for Cornish Mutual and our range of insurance products.
- A thorough understanding of all key Cornish Mutual products
- Ability to work autonomously as well as in collaboration with our Field Insurance Advisors
- Excellent written and verbal communication skills
- Demonstrable sales and negotiation skills
- Excellent organisational and planning skills
- Working knowledge of Microsoft Office
- Cert CII qualification – or willingness to attain the qualification within your first year of employment
- Delivering a consistent, high-quality service to our Members and prospects, over the telephone, by email and face-to-face
- Explaining and securing renewal terms with existing Members
- Securing new business within our risk appetite
- Acting as a brand advocate, including representing the company at markets, shows and other events
- Maintaining compliance with regulatory requirements including GDPR
WHY WORK FOR CORNISH MUTUAL?
Founded by a group of farmers in 1903 to provide cost effective insurance to the community, Cornish Mutual is now one of the leading South West insurance providers. As a mutual, we are a Member-owned business, run for the benefit of our Members (customers) - we don’t have shareholders. Our success is down to our people and our Members – both are at the heart of everything we do.
As an employer, we offer a culture that is open and honest and we are supportive and collaborative, to empower individuals to deliver the best outcomes and develop in their careers. Our growth plans are ambitious, and we are looking for passionate people that can help us continue building relationships, supporting each other and that of our communities.
We value all our employees and offer a number of benefits including:
- 35-hour week, supporting a great work life balance
- Private medical insurance and income protection cover
- 24 days' holiday, increasing to 28 days per year with length of service (plus bank holidays). Plus, the option to ‘buy’ an extra 5 days per year (after a qualifying period).
- Comprehensive induction programme, excellent learning and development opportunities including professional memberships and relevant qualifications.
- Up to 25% discount on selected Cornish Mutual insurance products and access to our exclusive Member discounts on other everyday essentials
- The opportunity for some hybrid working, after a qualifying period.
- Company events to support social wellbeing.
And many more!
Please write to us detailing how your skills and experience match what we are searching for and why you have chosen to apply for this role. We fill our vacancies as soon as we find people who fit our culture and meet the skills requirements. This means that whilst we may advertise with a closing date, we may offer the role to someone before that date, so we recommend that you apply as soon as possible.
We take our data privacy responsibilities seriously. Full details of how we’ll handle and store your information can be found in our Candidate Privacy Notice or in print on request.
We encourage direct applications and only work with carefully selected recruitment partners. We advise that if you are contacted by any agency and wish to verify that a source is legitimate, please contact recruitment@cornishmutual.co.uk before sharing any personal information. We never accept unsolicited applications from agencies.