What to do if you’re involved in a motor accident

1. Make the area safe

Move vehicles to a safe location if possible and switch on hazard lights. Check everyone is safe and out of danger. If the road is blocked, call 101 to inform the police.

 

2. Call for help if needed

Call 999 if there are serious injuries, dangerous drivers or the other party is unwilling to exchange details.

 

3. Collect details

Note down the following:

·         Vehicle registration numbers

·         Names and addresses

·         Contact details

·         Insurance information

 

4.  Record the scene

Take photos of vehicle positions and damage as well as the surrounding area. Note the exact location using what3words (especially useful in rural locations). If you have a dash cam, save the footage as soon as possible as valuable evidence.

 

5.  Gather information

Write down what happened while it’s fresh in your mind. A simple diagram can help support your claim.

 

6.  Notify your insurer

Contact Cornish Mutual as soon as possible, even if you don’t plan to claim. Providing details early helps protect you if further issues arise.

 

7.  Keep evidence safe

Hold on to photos, notes and any supporting documents. These can be vital if there is a dispute or claim.

 

Acting quickly, staying calm and gathering the right information helps resolve the situation as smoothly as possible.