How to make a claim


Making a claim is easy....

In order to check that your claim is covered all you need to do is telephone our office and speak to one of our claims team. You can call them on 01872 277151. Just explain what has happened and they will be able to tell you whether you are covered by your insurance policy.

If you are covered and you wish to pursue your claim one of the members of our team can take all of the details over the telephone and set your claim up. They will provide you with your claims reference number, details of any policy excess that you are liable for and tell you what to do next.

All documents can be forwarded to our claims team by email to quoting either your member number or your claims reference number and we will do the rest.

Cornish Mutual Assurance Company Ltd pass information to the Claims and Underwriting Exchange register and the Motor Insurance Anti-Fraud and Theft Register run by the Motor Insurers' Bureau (MIB). The aim is to help us to check information provided and to help prevent fraudulent claims. We will pass information relating to any incident to the appropriate registers. While dealing with your claim we may search the register(s).