Front of House
Truro
From £24,500 depending on skills and experience
18/02/2026 09:00:00 AM
We are looking for a friendly, versatile and committed individual, to ensure the delivery of an exceptional experience from the point visitors enter the building.
You will have excellent verbal and written communication skills, a real eye for detail and will be able to carry out a range of administrative tasks as required to support various teams across the business.
- Proven experience in administration or operational support roles
- Consistently positive and professional approach to work in line with our behaviours and regulatory responsibilities
- Strong communication skills, both verbal and written
- A proactive approach with the ability to adapt to changing priorities
- Ability to work collaboratively within a small, multi-disciplinary team
- Ability to prioritise tasks, work independently and effectively manage own workload
- Competency using MS Office, including Outlook, Word and Excel
- GCSE English at grade C/5 or above
- Day-to-day management of Front of House and surrounding meeting room areas to deliver a positive impression for Members, tenants and visitors to our business
- Building and managing positive working relationships, both internally and externally
- Delivering an excellent Member experience, acting as a first point of face to face contact
- Demonstrating commitment to continuous learning and improving service standards
- Providing administrative support for a variety of teams, and helping with the delivery of events and other activities as required by the business.
- Compliance with all regulatory requirements associated with our communal areas, particularly Health and Safety and GDPR.
Founded by a group of farmers in 1903 to provide cost effective insurance to the community, Cornish Mutual is now one of the leading South West insurance providers. As a mutual, we are a Member-owned business, run for the benefit of our Members (customers) - we don’t have shareholders. Our success is down to our people and our Members – both are at the heart of everything we do.
As an employer we offer a culture that is open and honest and we are supportive and collaborative, to empower individuals to deliver the best outcomes and develop in their careers. Our growth plans are ambitious, and we are looking for passionate people that can help us continue building relationships, supporting each other and that of our communities.
We value all our employees and offer a number of benefits including:
- 35-hour week, supporting a great work life balance
- Private medical insurance and income protection cover
- 24 days' holiday, increasing to 28 days per year with length of service (plus bank holidays). Plus, the option to ‘buy’ an extra 5 days per year (after a qualifying period).
- Comprehensive induction programme, excellent learning and development opportunities including professional memberships and relevant qualifications.
- Up to 25% discount on selected Cornish Mutual insurance products and access to our exclusive Member discounts on other everyday essentials
- Company events to support social wellbeing.
And many more!
Please write to us detailing how your skills and experience match what we are searching for and why you have chosen to apply for this role.
We fill our vacancies as soon as we find people who fit our culture and meet the skills requirements. This means that whilst we may advertise with a closing date, we may offer the role to someone before that date, so we recommend that you apply as soon as possible.
We take our data privacy responsibilities seriously. Full details of how we’ll handle and store your information can be found in our Candidate Privacy Notice or in print on request.
We encourage direct applications and only work with carefully selected recruitment partners. We advise that if you are contacted by any agency and wish to verify that a source is legitimate, please contact recruitment@cornishmutual.co.uk before sharing any personal information. We never accept unsolicited applications from agencies.