Field (Insurance) Team Leader
Somerset/Dorset
£30,000 to £40,000 depending on skills and experience
04/10/2024 09:00:00 AM
We are looking for someone who can lead and motivate a team of Field Insurance Advisors, a team that primarily visits members of the farming community, advising and assisting them with their insurance and loss prevention needs. This role will drive business performance, coaching and mentoring development of the team, representing their wellbeing and acting as a role-model for delivering exceptional Member experiences.
This role leads our team based in Somerset and Dorset, so the ability to travel around these counties is a necessity. Remote or hybrid working options may be considered, with regular travel to our offices in Willand and Truro expected.
- Excellent mentoring, coaching and people management skills.
- A strong understanding of business strategy, brand, objectives and priorities.
- A strong understanding of all key Cornish Mutual policy covers and product features, particularly our acceptance criteria.
- A strong understanding of the company’s risk appetite and ability to accept risk within agreed authority levels.
- A high and proven level of sales and negotiation skills.
- A high and proven level of organisation and planning skills.
- A good understanding of the local insurance market, including competitors’ products and practices.
- Excellent written and verbal communication skills.
- Good knowledge of Microsoft Office.
- Cert CII qualified, or a willingness to work towards achieving this.
- Being accountable for the performance, development and wellbeing of team members.
- Delivering high quality performance management/appraisals.
- Developing, implementing and being responsible for managing a regional area plan.
- Creating strong relationships with internal stakeholders (at senior management level and within our Member Services and Claims teams) to deliver an exceptional Member experience.
- Meaningfully contributing to business projects and product development initiatives as required, to enhance the business offering to Members.
- Encouraging the team to develop new business in accordance with company’s risk appetite and within agreed authority levels, as well as delivering on retention targets.
- Ensuring the team uphold the principles of Consumer Duty and meet internal Quality Monitoring standards.
- Being known as a brand advocate within the region, including representing the company at appropriate markets, shows and events.
- Acting as a leader and advocate for our “added-value” services, including Loss Prevention and Soil Management.
- Ensuring all activity carried out by our Field Insurance team is compliant with standard industry regulations.
Why work for Cornish Mutual?
Founded by a group of farmers in 1903 to provide cost effective insurance to the community, Cornish Mutual is now one of the leading South West insurance providers. As a mutual, we are a Member-owned business, run for the benefit of our Members (customers) - we don’t have shareholders. Our success is down to our people and our Members – both are at the heart of everything we do.
As an employer we offer a culture that is open and honest and we are supportive and collaborative, to empower individuals to deliver the best outcomes and develop in their careers. Our growth plans are ambitious, and we are looking for passionate people that can help us continue building relationships, supporting each other and that of our communities.
We value all our employees and offer a number of benefits including:
- 35-hour week, supporting a great work life balance
- Private medical insurance and income protection cover
- 24 days' holiday, increasing to 28 days per year with length of service (plus bank holidays). Plus, the option to ‘buy’ an extra 5 days per year (after a qualifying period).
- Comprehensive induction programme, excellent learning and development opportunities including professional memberships and relevant qualifications.
- Up to 25% discount on selected Cornish Mutual insurance products and access to our exclusive Member discounts on other everyday essentials
- The opportunity for some hybrid working, after a qualifying period.
- Company events to support social wellbeing.
And many more!
Please write to us detailing how your skills and experience match what we are searching for and why you have chosen to apply for this role. We fill our vacancies as soon as we find people who fit our culture and meet the skills requirements. This means that whilst we may advertise with a closing date, we may offer the role to someone before that date, so we recommend that you apply as soon as possible.
We take our data privacy responsibilities seriously. Full details of how we’ll handle and store your information can be found in our Candidate Privacy Notice or in print on request.
We encourage direct applications and only work with carefully selected recruitment partners. We advise that if you are contacted by any agency and wish to verify that a source is legitimate, please contact recruitment@cornishmutual.co.uk before sharing any personal information. We never accept unsolicited applications from agencies.