Wooldown Farm Holiday Cottages

Roger, a Cornish Mutual Member for 21 years took over the running of Wooldown from his parents in 1988 and in doing so also took on the family insurances; "As far as I know my parents have always been with Cornish Mutual and we have carried that on" Roger said.

Wooldown, originally run as a full board guest house and livestock dealing business by Rogers parents, now includes 12 holiday cottages providing a variety of accommodation for families and couples throughout the year.

Roger and Susan ceased milking of their dairy herd in 2003 and following the sale of the remaining stock, five luxury cottages aimed at romantic short breaks for couples were converted from the milking parlour and dairy last year. Couples are now able to book their holiday online, arriving and departing on the dates that suit them. "The short breaks have really taken off for us, they can view the availability on our website and fit themselves in" Susan explained. "We aim to make sure that everything is taken care of during their stay, from a mid week full clean to holistic treatments - it is their break to relax and we believe this is why many that visit us keep coming back".

The development of the cottages at Wooldown has been a family affair, "I don't think we could have done it without the support of the family. Our four boys have all helped out at various stages with the website, brochures, planning and general ideas" Roger said.

"They have always been happy to help out with everything - even the cleaning! They have been a real help and it has been great to have the whole family involved" Susan added.

Cornish Mutual provides Roger and Susan with Farm, Home, Agricultural Fleet and Let Property Insurance cover. Roger said "Having a local Insurance Inspector makes everything easy to process. If there is ever a problem it is good to have someone you can call quickly and knows who and where you are - they understand your situation".

Their local Insurance Inspector Helen Newton's contact with Roger and Susan is not just limited to renewal dates and claims; "We would see Helen every week when we went to Holsworthy Market and that was a great contact point to discuss everything that is going on and even make a payment" Roger explained.

Helen added "Keeping in touch with your Members and up to date with their insurance requirements is a key aspect of being an Insurance Inspector with Cornish Mutual. Local markets are well attended by the agricultural community and it is a great opportunity to see your Members and provide a personal service".

For more information on Wooldown please visit www.wooldown.com or call 01288 361216.