The independent, wholesale butcher
based at Roskrow, Penryn has not only been insured by Cornish
Mutual for over 34 years but has known local insurance Inspector
Jeff Kincaid since he was a boy. Robert and Jeff also bump into
each other most weeks at the Truro Livestock Market.
"We've got a good personal and business relationship which is
based on trust and service and that's important," says Robert,
"I've never had any trouble and can call Jeff at home. He comes
down to see us regularly and if I need anything, it's always a fast
turnaround."
Robert is the owner of RJ Trevarthen, selling all meats including
his own hams, cold meats and hogs pudding. Although the company has
operated a butchery and slaughter service for years at a farm and
facilities near Stithians, twelve months ago they opened a new
abattoir at Roskrow. Now the company employs over 50 members of
staff.
Robert comments, "It's been a real success and has helped us to
streamline the operation from working out of two sites to one. It's
a lot more efficient working in purpose-built premises and has
helped the company to grow, saving time and giving us the ability
to take on more staff."
Cornish Mutual provides RJ Trevarthen with insurance cover for its
24 vehicle fleet, goods in transit, home and
farm, livestock, premises, employers' and public liability.
In light of the rapid growth of his business, Robert says Jeff
helped to review all his insurance needs, "We've never been insured
with anyone else - we always try and give our customers a good
service and Cornish Mutual does the same. At the end of the day,
it's not just a business but a complete way of life. I still get a
kick out of it."
RJ Trevarthen supplies many top class restaurants across Cornwall
as well as smaller independent butchers, catering companies, pubs,
hotels and farmers markets. Robert says all the meat is from local
farmers and has full Cornish traceability, "This is something a lot
of our customers are asking for - by buying their meat locally,
they're supporting local farmers as is Cornish Mutual."
The firm is now expanding further into Devon and Somerset and
Robert says they are growing in these areas because they can
deliver more on the same day, "We've certainly been busier and
we've now got one of the most modern abattoirs in Cornwall.
"Because we deal with local producers we keep the miles down,
reduce travel and in turn our carbon footprint. The signs are good
and month-on-month our turnover is increasing."
Jeff Kincaid is the Cornish Mutual Inspector who looks after
Robert's insurance needs and covers a wide area of Cornwall
including Redruth, Stithians, Mount Hawke and Helston.
He says, "Its great seeing a local business and one of my
Members doing so well. Robert and I go back years and we've grown
up together. I'd like to think that because of our history, I can
just pop in and see Robert anytime, give him honest and impartial
advice and I know he appreciates the service we give him."
To find out more about RJ Trevarthen and their services call 01326
377081.
