Sending email...Privacy Policy
Here you will find our Privacy Policy which will give you information on how we use any personal information you give to us via the Cornish Mutual website.
Cornish Mutual is committed to keeping any personal information you give us safe. We use the information we collect about you to help us understand more about how our site is used and so we can send you communications about Cornish Mutual that may be of interest to you either electronically or otherwise. Please read the following policy to understand how your personal information will be treated. This policy may change from time to time so please check back periodically.
How do we collect information?
We will obtain personal information from you when you enquire about our activities, sign up to receiving updates from us, submit an enquiry via the website or otherwise provide us with personal information.
What information do we collect?
The types of information collected might include names, email address, postal address, telephone number, fax number.
How do we use this information?
We will use your personal information to provide you with the services or information you have requested. For administration purposes we may need to share your information with our service providers. However we will not share information with any other organisations for marketing purposes.
Your information may be used for the purposes of insurance administration by the insurer, its associated companies and agents, by reinsurers and your intermediary. It may be disclosed to regulatory bodies for the purposes of monitoring and/or enforcing the insurer's compliance with any regulatory rules/codes.
Your information may also be used for offering renewal, research and statistical purposes and crime prevention. It may be transferred to any country, including countries outside the European Economic Area for any of these purposes and for systems administration. Where this happens, we will ensure that anyone to whom we pass your information agrees to treat your information with the same level of protection as if we were dealing with it.
If you give us information about another person, in doing so you confirm that they have given you permission to provide it to us to be able to process their personal data (including any sensitive personal data) and also that you have told them who we are and what we will use their data for, as set out in this notice.
In the case of personal data, with limited exceptions, and on payment of the appropriate fee, you have the right to access and if necessary rectify information held about you.
Marketing
Cornish Mutual and its agents may use your information to keep you informed by post, telephone, email or other electronic means, about insurance products and services which may be of interest to you. Your information may also be disclosed and used for these purposes after your policy has lapsed.
By providing us with your contact details, you consent to being contacted for these purposes. If you wish to receive these, please ensure that the "Yes" box contains a tick when submitting an enquiry to the website. However, you can contact us at any time to have your details removed from lists used by us for direct marketing purposes.
Cookies
Cookies are information transferred from our website and stored on your computer. Cookies tell us how you use our website and cookies store some of the information we ask you for. This information is stored on your computer so that the next time you come to the site we don’t have to ask you again. Because cookies are stored by your computer, you can set your computer so that it does not store cookies if you do not wish us to record this information. For more information about cookies and to find out how to manage them please visit this website http://www.allaboutcookies.org/cookies/
What do we use the cookie information for?
We use the information we get from cookies to understand how our site is used and to make your journey through our site smoother. We also use them to make sure that you see the information that is relevant to you.
Sharing information with other people
Your information will not be passed on to any other parties other than our chosen processing agents for instance companies conducting market research on our behalf.
Changes
If your personal details change, please help us to keep your information up to date by notifying us at the following address: Cornish Mutual, CMA House, Newham Road, Newham, Truro, TR1 2SU or emailing enq@cornishmutual.co.uk. We reserve the right to amend this privacy statement. If we do so, we will post notice of the change on our website and you will be deemed to have accepted such changes.
Other websites and information security
This Privacy Policy covers all websites operated by Cornish Mutual. Any other websites that may be linked to or by our website(s) will be subject to their own policies which may differ from ours. You should carefully read the privacy policies of these websites before submitting any personal information. You should also be aware that communications over the internet, such as emails, are not secure unless they have been encrypted. Your communications may route through a number of countries before being delivered - this is the nature of the internet. Cornish Mutual cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control.
Data protection
Any information you share with us is securely stored in our databases or in our processing partners’ databases. We operate an email opt-in policy, so should you wish to stop receiving information via email from us you are able to do this via the link included at the bottom of every marketing email we send you. If you do not wish to receive marketing information on Cornish Mutual by post please email enq@cornishmutual.co.uk with your name, business name and postal address, please enter 'postal opt-out' in the subject line.
If you wish to know more about your rights in respect of protection of personal data, you should write to the:
Information Commissioner’s Office
Wycliffe House
Water Lane, Wilmslow
Cheshire
SK9 5AF
or telephone 01625 545700 (switchboard) 01625 545745 (information line)
Homepage: www.dataprotection.gov.uk
The Register: www.dpr.gov.uk Cornish Mutual is Authorised and Regulated by the Financial Services Authority. To help us improve our service, telephone calls to us maybe recorded and monitored
Cornish Mutual is a trading name of The Cornish Mutual Assurance Co. Ltd. We are Authorised and Regulated by the Financial Services Authority. The products featured on this site are available to UK residents only and, unless otherwise stated, are provided by The Cornish Mutual Assurance Co. Ltd. No advice on investments has been given. If you are in any doubt as to the suitability of a product you should seek independent advice. Please note all calls are recorded and may be monitored for security and training purposes.