Financial Services Authority Regulations
In common with all financial organisations, we are regulated by the Financial Services Authority..
The Financial Services Authority has four objectives:
- to maintain market confidence,
- to raise public awareness,
- to provide consumer protection,
- to reduce financial crime.
For insurers, this means we have to adhere to specific rules, as well as high level principles, in the running of our business.
Fair
We are obliged to Treat Customers Fairly and, as a Mutual, we aim to have Members at the heart of all we do.
Open
We strive to provide appropriate information when policies are bought and throughout their life and we provide a quick and efficient claims handling service.
Accountable
Should things go wrong, we have a Complaints Procedure and if we were ever in a position not to fulfil our obligations to our Members, the Financial Services Compensation Scheme would provide assistance.
Regulated
We are also strictly governed as to how we manage our assets, making sure that we have enough in place at all times to provide the insurance cover set out in our Members’ policies. We also have to carry assets against the risks we may face as a business.
For more details about the Financial Services Authority, please visit their website at www.fsa.gov.uk (link will open in a new browser).
Cornish Mutual is a trading name of The Cornish Mutual Assurance Co. Ltd. We are Authorised and Regulated by the Financial Services Authority. The products featured on this site are available to UK residents only and, unless otherwise stated, are provided by The Cornish Mutual Assurance Co. Ltd. No advice on investments has been given. If you are in any doubt as to the suitability of a product you should seek independent advice. Please note all calls may be recorded for security and training purposes.