Sending email...Claims
Need to claim? Try not to worry… we'll do everything we can to handle your claim in a fair, fast and friendly way.
It's never an easy time if something goes wrong and you have to make an insurance claim – which is why it’s so important to Cornish Mutual to deliver a smooth, professional and extremely capable claims service for all our Members.
Our Claims Department prides itself on an effective friendly service that gets our members back on their feet as quickly as possible
In this section you can access information on how to make a claim and download a claim form as well as find important claims advice giving guidance on what to do in the event of a Motor or Household claim.
Experienced
Our dedicated in-house Claims Handling Team is headed by Paul Haddrell, a Chartered Insurer with 30 years’ experience in dealing with all types of general insurance claims including motor, property and personal injury cases.
Friendly
Our aim is always to provide a very experienced and user friendly service, to ensure that Members' claims are dealt with promptly and thoroughly with the minimum of fuss or inconvenience.
Same day service
At Cornish Mutual, it is not at all unusual for a cheque to be issued the same day the claim form arrives.
Where further information is needed, we aim to resolve any outstanding issues in a prompt and efficient manner and with our Members needs always at the centre of our thinking.
Back on track
We never forget Members are often waiting on their claim being paid to get their life or livelihood back on track… so we never delay unless it's absolutely necessary – and we're proud of the difference it makes.
Property Claim form
For all claims relating to damage to your home, contents, buildings or property, including commercial buildings and commercial property.
Animal Claim form
If you are claiming for the theft, illness, loss or injury to an animal, other than Brucellosis and T.B. Reactor Claims
Liability Claim form
If someone has, or you are concerned that someone will, make a claim against you, other than arising out of a Motor Accident
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Cornish Mutual is a trading name of The Cornish Mutual Assurance Co. Ltd. We are Authorised and Regulated by the Financial Services Authority. The products featured on this site are available to UK residents only and, unless otherwise stated, are provided by The Cornish Mutual Assurance Co. Ltd. No advice on investments has been given. If you are in any doubt as to the suitability of a product you should seek independent advice. Please note all calls are recorded and may be monitored for security and training purposes.