It's never an easy time if
something goes wrong and you have to make an insurance claim -
which is why it's so important to Cornish Mutual to deliver a
smooth, professional and extremely capable claims service for all
Our Claims Department prides itself on an effective friendly
service that gets our members back on their feet as quickly as
In this section you can access information on how to make a
claim and download a claim form as
well as find important claims
advice giving guidance on what to do in the event of a
Motor or Household claim.
Our dedicated in-house Claims Handling Team is headed by Paul
Haddrell, a Chartered Insurer with 30 years' experience in dealing
with all types of general insurance claims including motor,
property and personal injury cases.
Our aim is always to provide a very experienced and user
friendly service, to ensure that Members' claims are dealt with
promptly and thoroughly with the minimum of fuss or
Same day service
At Cornish Mutual, it is not at all unusual for a cheque to be
issued the same day the claim form arrives.
Where further information is needed, we aim to resolve any
outstanding issues in a prompt and efficient manner and with our
Members needs always at the centre of our thinking.
Back on track
We never forget Members are often waiting on their claim being
paid to get their life or livelihood back on track… so we never
delay unless it's absolutely necessary - and we're proud of the
difference it makes.